Typical Accountabilities:
• Responds on behalf of the VP to different stakeholders maintaining high professional standards whilst meeting conflicting needs

• Responds to more complex or escalated enquiries from other PA/secretarial staff

• Accesses the email accounts of Senior Managers supported to schedule their appointments and answer or redirect routine enquiries from internal or external sources

• Accurately transcribes, types, formats, and proof reads a wide variety of material (for example correspondence, invoices, contracts, meeting minutes, reports, speeches, and presentations) using word processing, presentation, graphics and spreadsheet software. May complete in own language and English.

• Uses desk top publishing software to design more complex documents to support the work of the department they support

• Provides specialist project based administrative support when required

• Coordinates internal and external meetings / conferences so that they run smoothly, including scheduling meeting times, making travel arrangements for attendees, and ensuring that various meeting amenities are available

• Performs other administrative tasks using independent judgement and discretion

• Prepares documents, presentation materials and official information releases and distributes to required stakeholders

• Coaches and mentors less experienced secretarial help desk staff to help them resolve problems

• Plans, organises, and schedules own workload through system maintenance so that all activities are completed accurately and on time


Typical People Management Responsibility (direct / indirect reports):
• Approximate number of people managed in total (all levels) - 0


What is the global remit? (how many countries will the role operate in?):
• Own country

Education, Qualifications, Skills and Experience:
• Essential: Prior PA Experience; Ability to follow processes; Good communication skills; Specialist knowledge in relation to administrative/business support activities in the relevant area; Competent in the use of relevant office equipment and systems; Experience of a variety of software/systems; Written and spoken communications; Thorough understanding of the local organisation, and extensive knowledge of how local business processes interface to other relevant processes and information systems.; Able to undertake a full range of mathematical calculations/activities relevant to the area of work; Can create and maintain systems for efficiency for both self and others; Customer Service Skills
• Desirable: Relevant vocational qualifications or equivalent experience; Team management skills

Key Relationship to reach solutions:
• Internal (to AZ or team): Internal Teams; Colleagues; Senior Manager; International Colleagues; Other Department Managers
• External (to AZ):