SUMMARY OF THE ROLE
- is responsible for product strategies design and execution to ensure the optimization the market presence of his or her responsible products.
- is responsible for the identification development and mobilization of key opinion leader’s to ensure optimization of advocacy for TA responsible products.
- Work with other function to achieve objectives of AZ products including commercial and hospital sales target, SOV and Market Share.
- develop people and team (optional).
ROLE & RESPONSIBILITIES
1. Deep understanding of customer insights
- Regular customer visit, frequent sales team interaction
- Understand the objective of different types of marketing research. Be able to identify research needs and provide clear brief to agency
- Analyze agencies’ proposal and identify right agency for research, manages and monitors research project with agency
- Analyze and interpret the research data presented to assist in strategic decision
2. Formulate and develop comprehensive brand and marketing strategies
- Gather market data from company system and public platform on environment, epidemiology, customers& patients’ needs, treatment map, competitors in compliance with laws and regulations.
- Conduct situation analysis, with input from internal & external stakeholders.
- Elaborate clear SWOT, resulting in identification of Key Issues.
- Perform risk analysis and develop mitigation plan.
- Formulate the Promotion Mix.
- Develop forecasting based on market dynamics for the planning period.
- Develop positioning and communication strategies.
3. BEP implementation
- Develop effective academic promotion tools with medical, sales, regulatory team.
- Coordinate the implementation of critical external stakeholder activities including advisory boards, symposia, CME’ s, exhibitions, conferences and meetings.
- Monitor and measure implementation of the plan against agreed measures (i.e. market growth, AZ product growth and market share).
- Manage the forecasting and inventory process to ensure correct stock levels.
- Manage brand A&P to ensure spending under control.
4. Implement the Marketing Strategy, through annual/cyclical plan of action (POA)
- Involve medical, sales, regulatory team to input and validate communication, medical education tools.
- In line with plan, deliver, arrange, conduct and co-ordinate the implementation of critical external stakeholder activities including advisory boards, symposia, CME’s, exhibitions, conferences and meetings.
- Monitor and measure implementation of the plan against agreed measures (i.e. market growth, AZ product growth and market share).
- Manage the forecasting and inventory process to ensure correct stock levels.
- Understand and be familiar with P&L dynamics and maximize these to achieve profit goals.
5. Support Sales team to understand product features and convey accurate academic concepts
- Co-ordinate and conduct product training.
- Develop creative product/brand campaigns reinforcing the positioning.
- Design and develop promotional materials reinforcing the product/brand positioning and competitive advantage.
- Present clear product and market strategy at cycle meeting to sales team.
- Evaluate effectiveness of promotional material with field force then conduct Recall Test and adjust as necessary.
- Manage and determine allocation of samples in line with product strategy, where relevant to the market.
- Plan and conduct field visits with sales team to monitor market dynamics.
6. Demonstrate deep understanding of product knowledge and therapy area knowledge
- Take initiative to maintain and upgrade product knowledge through sourcing for product information, reading clinical reports/publications, medical journals.
- Identify marketing opportunities based on medical information, market knowledge, and competitor knowledge.
- Keep up with industry and therapeutic area trend through attending conference, KOL interaction.
- Build and maintain global AZ network and relationships through attendance of regional/global workshops.
- Develop promotional PPTs and deliver key product messages
7. Monitor performance and controls A&P budget
- Track monthly performance vs Budget and analyze reasons for gaps.
- Report performance against budget.
- Complete required monthly administrative submissions on time (market intelligence, activity vs plan, spend vs plan, etc.).
- Monitor and control A&P budget.
8. Team effectiveness, including AZ network
- Build cross-functional team effectiveness with marketing, sales, regulatory, medical colleagues to ensure successful delivery of strategies.
- Share best practice and learning with marketing colleagues to build knowledge and competence.
- Maintain good interpersonal relationships.
- Take responsibility for own personal development.
9. Strong Compliance Awareness
- Comply with AC Code of Conduct and all applicable laws and regulations during business operations.
REQUIREMENTS
1. Job Requirements
- Bachelor’s degree or above
- 3 years working experience in pharmaceutical line or related (Ideally 1 year as medical representative)
- Solid experience in territory management, ESS, and basic marketing, with proven communication and presentation abilities
- Ideally have good historic record of sales performance and some experience of product management
- Additional cross-functional experience in sales management or medical affairs is desirable
- Recognize and are committed to practicing AstraZeneca’s values
- Proficient in both written and spoken English
- Skilled in using MS Office software
2. Functional Competency
1) Product and Environment Knowledge
- Knowledge of own product, relative disease and R & D initiatives within own TA
- Knowledge of competitor products and marketing approach
- Understand how national healthcare & regulatory environment impacts TA
- Understand access environment including NRDL/PRDL, tender policy, hospital listing etc.
- Knowledge of various channels including core, emerging, county, CHC, and retail
2) Campaign Execution
- Well designed & well-prepared campaign plan in details
- Execute campaign precisely according to the plan
- Summarize the key findings & give feedback to the team after the campaign execution to further improve the campaign impact
3) Communication & Presentation Skills
- Effectively communicate campaign plan to sales force
- Effective presentation & communication skills to deliver the campaign key messages to customers (KOLs & physicians)
- Cross-functional communication (finance/ purchasing/etc.)
4) Campaign Development
- Understand the behaviors (and behavior barriers) of customers
- Understand motivations behind behaviors (and behaviors barriers)
- Develop campaigns against specific customer segments with specific behavior objectives
- Develop campaign messages that is well supported by medical data and tested with sales force and customers to be effective
- Design optimal portfolio of products to deliver the desired product position to customers
5) Key Stakeholders Management
- Ability to engage and manage internal and external stakeholders
6) Thinking Strategically
- Logical and implementable BP/BEP
- Sound LRP with global alignment