Typical Accountabilities:

• Play as primary contact person for HCO management.
• Lead the team to arrange necessary HCO visiting, training, and will be required to quickly develop strategic relationships with HCO and evaluate a range of judgmental issues around risks, controls.  
• Be responsible for HCO prefer list, master data maintenance, like DD management, annual HCO list update, etc.
• Work together with the relevant functions to propose and optimize HCO capping management.
• Be responsible to develop HCO portrait to support multiple CC project review meeting and HCO list optimization.
• Conduct annual HCO audit to enhance the efficiency of HCO prefer list and portrait.
• Set up regular project analysis mechanism by HCO to review the risk and performance.
• Support continuous improvement of HCO management projects.
• Support improvement of HCO internal governance if applicable.

Education, Qualifications, Skills and Experience

Education:

• Bachelor’s degree or above

Experience:

• More than 8-10 years working experience in third party engagement, strategy development and implementation.
• Well educated with insights of business, HCO and dynamics between function.
• Experience in driving changes and external relationship management.

Essential requirements:

• Able to perform under pressure with logical thinking and good judgement.
• High level of personal integrity, independence, tenacity and resilience.
• Strong analytical thinking and problem-solving abilities.
• Proactively identify opportunities for continuous improvement.
• An excellent communicator with strong influencing, negotiating and ambassadorial skills
• Excellent English communications skills (verbal and written)