Typical Accountabilities:
• Supports sales staff in the field by providing in-depth information on drugs and therapies when required

• Organises and carries out seminars and information sessions for healthcare professionals and other customers or potential customers

• Manages the process of responding to queries from sales representatives regarding scientific, technical and pharmaco-economic information

• Responds to more complex queries escalated by junior colleagues

• Advises and supports junior colleagues developing information documents for sales staff, and ensures documents are compliant with internal and local standards

• Acts as a technical owner for all or part of a drug or brand within Field Medical Liaisons, developing a deep understanding of all relevant sales and marketing information

• Keeps own knowledge of best practices and recent developments up to date

• Liaises with compliance team to build and improve processes within the department

• Identifies opportunities to improve methodology and provide practical solutions to Medical Affairs, and may work with a team to implement these improvements and solutions

• Delivers on tasks agreed and presents results effectively


Typical People Management Responsibility (direct / indirect reports):
• Approximate number of people managed in total (all levels) - 0


What is the global remit? (how many countries will the role operate in?):
• Own country

Education, Qualifications, Skills and Experience:
• Essential: Bachelor’s Degree or working towards a professional qualification; Knowledge or experience of the pharmaceutical industry; Experience of managing incoming data and/or requests in a timely manner and escalating when appropriate
• Desirable: Advanced scientific degree; Knowledge of legislation relevant to pharmaceutical sales and marketing; People management experience

Key Relationship to reach solutions:
• Internal (to AZ or team): Field Medical Liaison and Medical Affairs; Sales Representative; Compliance Team
• External (to AZ): Service providers; Regulatory bodies; Key stakeholders within the local community