SUMMARY OF THE ROLE

Provides basic administrative support and performs administrative tasks according to set policies and procedures. Individuals in this role carry out a range of relatively routine activities and processes to provide support to the business unit. This role impacts the reputation of the function it serves as the initial point of contact for many customers.

ROLE & RESPONSIBILITIES

•Co-ordinates meetings and off-site events including hotel bookings, local travel and transfer arrangements and handling emergency travel situations for both AZ and external visitors

•Work with brand managers and Conference specialist to implement external stakeholder activities including advisory boards, symposia, exhibitions, conferences and meetings.

•Ensures that travel is in line with AZ policy and provides value for money for AZ, taking account of different time zones and the work-life balance of participants

•Maintains, checks and processes data accurately to meet deadlines and standards

•Maintains and operates filing and other record systems to meet local needs

•Collates documentation, carrying out defined checks to ensure all items are included correctly

•Produces accurate and timely documentation (letters, invoices, etc.) to meet defined needs and standards

•Obtains, collates and carries out routine manipulation of information from readily available sources

•Receives and carries out processing of messages and incoming data

•Generates routine reports within clear guidelines and timetables to meet the ongoing needs of the function

•Provides information and guidance on processing activities and resolve routine queries and issues to meet customer requirements

•Follows up on processing activities to ensure the high quality of the service delivered

•Ensures all procedures and standards are adhered so that processing inputs and outputs meet customer needs

•Maintains knowledge of regulatory and legal requirements relevant to the role

•Strong Compliance Awareness: Comply with AZ Code of Conduct and all applicable laws and regulations during business operations.