At the BMW Group, everything starts with passion. It turns a profession into a vocation. It drives us to keep reinventing mobility and bring innovative ideas onto the roads. Enthusiasm for joint projects turns a team into a strong unit where every opinion is valued. It is only when expertise, highly professional processes and enjoyment of work unite that we can shape the future together.

Acting on behalf of MINI China, taking overall leading responsibilities for MINI agent management in area level. To be the main interface between MINI and responsible agents.

What awaits you

-Responsible for all aspects of MINI agent performance under assigned geographical areas.

-Take overall leading responsibilities for MINI customer and user operation improvement under assigned geographical areas.

-Delivering the maximum agent performance and profitability in sales, parts and service by: Prepare, agree and achieve annual agent business plan with agreed actions; Customer end-to-end process and seamless Omni-channel experience improvement; New car sales performance and new car sales quantitative and qualitative target achievement; Agent profitability in sales related part; Monitor agents operating standards like stock management, financial situation, agent personnel management

-Steer and monitor agents marketing and customer community operation through developing and implementing tactical sales activities, agent marketing and customer loyalty activity based on the local market change.

-Ensuring compliance with NSC operating standards in Sales, Parts, Service, Marketing, CI & Facilities, Training, Personnel and agent Systems

-Advice and coach the agents in managerial and corporate matters.

-Responsible for agents’ manpower development in sales and marketing related functions, e.g. certification target, retention, assessment.

-Agent / shareholder risk monitoring.

-Co-ordinates the use of all specialists from NSC and/or from the regional technical Aftersales divisions and is responsible for planning, achievement and supervision of measures to secure market.

-Promotion of MINI Financial services as an enabling tool for volume and profit growth.

Qualifications and experience

- Diploma in Business Administration of an University or University of applied Sciences, MBA or equivalent education

-Robust expertise in the following areas:

• Sales plan setting and follow up

• Customer and user operation

• Marketing knowledge • Budget management

• Coaching and leading team skills

• Negotiation Skill

• awareness of legal and social issues

• ability to work with high-income customers setting stringent demands

-Able to work in an international working environment

-Good inter-personal skills

-Strong Analytical, conceptual capabilities

-Highly analytical with good planning and organizing skills

-Logical thinker and creative problem solver

-Extensive knowledge of market and service structure in the Chinese vehicle environment

-Experience in agent retail operations.

-Extreme attention to detail

-Highly motivated, self starter

-Area Sales and Marketing experience in automotive industry. agent overall quality management / improvement is preferred. -

-Extensive experience in understanding the agent business operation, retail environment, customer and user operation.

-Proven effectiveness in leading /coaching teams.

You are ready to join our fun team and ready to light your inspiration? Apply now!