Specialty Care - Patient Experience Strategy - Shanghai

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  • 上海
Job title: Specialty Care - Patient Experience Strategy - Shanghai

About the job

Ready to push the limits of what’s possible? Join Sanofi in one of our corporate functions and you can play a vital part in the performance of our entire business while helping to make an impact on millions around the world. As (Senior) Brand Manager within our Specialty Care , you’ll have a broad career development platform, be able to develop vertically or horizontally within the team and company, participate in the company's main promotion projects, enhance personal abilities, and establish and expand your own network and connections through extensive influence and more resources in the pharmaceutical and health system.

We are an innovative global healthcare company, committed to transforming the lives of people with immune challenges, rare diseases and blood disorders, cancers, and neurological disorders. From R&D to sales, our talented teams work together, revolutionizing treatment, continually improving products, understanding unmet needs, and connecting communities. We chase the miracles of science every single day, pursuing progress to make a real impact on millions of patients around the world.

Main Responsibility：

Be responsible for Patient experience strategy

  • Champions and ensures in-depth understanding of the patient pathway and “pain points” across Dupixent indications at national through to priority account level
  • Leads the understanding and construction of in-depth patient pathways for Dupixent priority indications, ensuring customer and patient “pain points” relating to patient activation, support and retention are fully assessed and understood
  • Collaborates with cross functional stakeholders to utilise multiple sources of information that create actionable insight along the patient pathway 
  • Collaborates to ensure the opportunities for growth within the pathway are prioritised and a clear patient pathway strategy is developed which is aligned to the overall Dupixent growth strategy. 
  • Clear identification of the priority areas where we go “all in“, to drive growth and deliver excellent customer and patient experience and outcomes.
  • Effectively matches Digital Health and service solutions to address customer and patient “pain points” within the patient pathway at national and priority account level.

Job Qualifications

  • Working Experience:
    • 5+ years of product management experience, multinational pharmaceutical companies is preferred, best to understand common compliance/legal framework in biopharma industry
    • Experience in patient support program, partner/people management experience is desired
    • Best to have filed expertise that understands hospital level operation, and effectively transfer business purpose to field force language
  • Transversal Skills：Excellent communication and interpersonal skills
  • Functional Skills: Championing People，Growth Mindset，Obsessive Execution
  • Educational background: Bachelor degree or above (major in medicine, public health or marketing is preferred)
  • Language requirements: Proficiency in English and fluent Mandarin

Why choose us?

  • Working together with a mutually supportive and future-oriented team to achieve scientific miracles.
  • You have unlimited opportunities to grow your talents and promote your career development both at home and abroad.
  • Enjoy thoughtful and well-designed reward programs that recognize your contributions and expand your influence.
  • Enjoy a variety of health and wellness benefits to take care of yourself and your family, including high-quality medical care, prevention and wellness programs, and at least 14 weeks of gender-neutral parental leave.

Pursue Progress. Discover Extraordinary.

Progress doesn’t happen without people – people from different backgrounds, in different locations, doing different roles, all united by one thing: a desire to make miracles happen. You can be one of those people. Chasing change, embracing new ideas and exploring all the opportunities we have to offer. Let’s pursue progress. And let’s discover extraordinary together.

At Sanofi, we provide equal opportunities to all regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, or gender identity.
 

Watch our ALL IN video and check out our Diversity Equity and Inclusion actions at sanofi.com!