KEY ACCOUNTABILITIES:
Field Force Operation Management
1) Manage following FFE tasks from process & data support perspective including
- Field force trend and landing forecast
- Field force performance dashboard and Field force KPI reporting
- Data consolidation and cascading to field operation team
2) Enable consistent business rationales, templates, tools and analytical support to BU AD in the field force operation cycles, and drive efficiency, productivity and discipline
Analysis and Insight Generation
1) Lead field force performance analysis and interpretation based on existing dashboard and reports so as to understand business dynamics and generate insights from data
2) Provide both routine and ad-hoc analysis for BU AD to support decision-making process
Daily Operation and Data Management
1) Supervise field force operation projects (such as customer segmentation, field force sizing and territory optimization ) under the leadership of FFE BU HQ team
2) Manage BU daily operation support, including
- Field force Planning and FTE Management
- Field force KPI / Low performer report
3) Provide data support to BU AD per request
JOB-HOLDER ENTRY REQUIREMENTS:
Education:
1)Minimum bachelor degree
2)Advanced degree (such as Master, MBA) is preferred
3)Academic majors: Mathematics, Medicine, Life Sciences, Economics, Management, or related fields
Experience & Knowledge:
1)Good communication skill in both cross-function interaction and message cascade-down
2)Strong capability in Excel Modeling and PowerPoint Presentation
3)Ability to solve difficult and changing situations and influence business leaders
4)Good command of written English, communication verbal English